In a digitalized working world, passwords are the key to sensitive data and central systems. In order to increase IT security, many companies rely on complex password guidelines and mandatory password change intervals. In practice, however, this often leads to another problem: the number of helpdesk queries increases – and with it the workload for IT.

Whether Active Directory, SAP or Unix – resetting forgotten passwords is one of the most frequent and at the same time most costly support cases. Delays, loss of productivity and high costs are the result. Traditional IT support quickly reaches its limits, especially in decentralized companies, with mobile working or international teams.

A self-service password reset solution provides a remedy here: it enables employees to reset passwords independently and securely – at any time, regardless of location and without having to go through the helpdesk. It is not just the technology that is crucial for success, but also the user-friendliness and flexibility of the authentication process.

In this white paper, we present the AMPR Password Manager – a powerful self-service solution for enterprise use. BAYOOSOFT AMPR supports a wide range of authentication methods, checks compliance with company-specific password policies in real time and documents all processes in an audit-proof manner.

Whether in the office, working from home or on the move: BAYOOSOFT AMPR gives your employees access at all times – securely, efficiently and in compliance. Read the white paper to find out how you can reduce the workload for your IT department, increase security and improve user satisfaction at the same time.